We're always here via email, careau@koh.com or fill out the form and we'll be in touch as soon as possible. Our support hours are 9am - 5:00pm AEST Monday to Friday.

How to Koh

Home

Shop

Why Koh

Get Started

Koh AU

At Koh, we are here to help with any questions you may have about our products. 

Koh-mmunity Support | We're Here To Help | Koh

What are the ingredients of Universal Cleaner?

Why do you sell the Universal Cleaner in bulk?

Does Universal Cleaner contain palm oil?

Is Universal Cleaner septic safe?

What can I use Universal Cleaner for?

How does Universal Cleaner work?

Is Universal Cleaner chemical free

Does the Universal Cleaner kill bacteria and germs?

Do I need to do a spot test with Universal Cleaner?

What can't you use Universal Cleaner on?

How long does Universal Cleaner last?

What surfaces should I not use Universal Cleaner on?

Is there a use by date for Universal Cleaner?

Is Universal Cleaner safe to use on chopping boards?

Is Universal Cleaner fragrance-free?

What Certifications does the Universal Cleaner have?

Is Universal Cleaner allergy friendly?

Is Universal Cleaner pet-friendly?

Is Universal Cleaner asthma friendly?

Can I add essential oils?

Is Universal Cleaner being replaced?

Universal Cleaner

What Happened to Protect Surface Sanitiser?

How long will 1L of Protect Surface last?

How does Protect Surface Sanitiser work?

What surfaces can I use Protect Surface Sanitiser on?

Where is Protect Surface Sanitiser made?

Can I use Protect Surface Sanitiser on my hands?

Where can I use Protect Surface Sanitiser?

Is Protect Surface Sanitiser safe to use on fabric?

Is Protect Surface Sanitiser safe for septic systems?

Can I add Koh Essential Oils to Protect Surface Sanitiser?

Can I use Protect Surface Sanitiser in my Spray Mop?

What are the ingredients of Protect Surface Sanitiser?

What type of bacteria does Protect Surface Sanitiser kill?

Is Protect Surface Sanitiser food safe?

Is Protect Surface Sanitiser safe to use around pets?

Is Protect Surface Sanitiser Chemical Free?

Is Protect Surface Sanitiser eco-friendly?

How did you test the effectiveness of Protect Surface Sanitiser?

Can I mix Universal Cleaner and Protect Surface Sanitiser?

Protect Surface Sanitiser: My surface is still wet even after waiting a few minutes.

Does Protect Surface Sanitiser contain alcohol?

Protect Surface Sanitiser

Surface products 🪞

Are Koh Loo Cleaner Tablets safe for septic environments?

Using our new Loo Cleaning Tablets

Do Loo Cleaner Tablets have a fragrance?

Should I remove the wrapper on the Loo Tablet?

Loo Cleaner Tabs

What are the ingredients of Bathroom & Shower Cleaner?

How do I use Bathroom & Shower Cleaner?

Are there any surfaces I should avoid cleaning with Bathroom & Shower Cleaner?

Is it allergy / asthma / sensitive skin friendly?

Is it only for use in the bathroom and shower or can I use it elsewhere?

Does Bathroom & Shower Cleaner have a fragrance?

Can I use it to clean EnduroShield or similar coated shower screens?

Is Bathroom & Shower Cleaner safe to use around pets?

Is Bathroom & Shower Cleaner septic safe?

Can I use Bathroom & Shower Cleaner with a Diamond Sponge?

What makes it "eco friendly"?

Can I use Bathroom & Shower Cleaner to clean the bowl of the toilet?

How Much Bathroom & Shower Foam Should I Use?

Universal Cleaner vs. Bathroom & Shower Cleaner: What’s the Difference?

Bathroom & Shower Cleaner

Bathroom products 🚿

Are the Dishwashing Tabs septic safe?

What are the ingredients of Dishwashing Tabs

Are Koh tablet products free from plastic?

Dishwashing Tabs

Does Koh Dishwashing Liquid kill bacteria?

Where is Dishwashing Liquid made?

Can I use Koh Dishwashing Liquid around grey water / bio-cycle / septic tank environments?

What are the Ingredients of Koh Dishwashing Liquid?

Does Dishwashing Liquid have any fumes or fragrances?

Dishwashing Liquid

Is this the same as Universal Dish Spray?

Does it work on burnt-on grease and oven grime?

What’s the difference between this and the Universal Cleaner?

Can I use it around food?

Is it really non-toxic?

Will it dry out my hands like other degreasers?

Do I need to use the Koh Foaming Spray Bottle?

Can I use it on stainless steel?

Does it contain palm oil?

Do I need to rinse it off?

Is it fragrance free?

Can I use it on non-stick cookware?

What should I use to wipe it off?

Is this a multipurpose cleaner?

Can I use it in the microwave or on appliances?

Why does this product exist when I already have Universal Cleaner?

What’s the actual science-y stuff that makes it work?

How does this fit into the Koh system?

What’s in it? (AKA, the ingredients list)

How exactly do I use it?

Kitchen Grease & Oil Cleaner

What happened to Universal Dish Spray? And what should I use now?

Universal Dish Spray

Kitchen products 🍽️

Can I add essential oils for a fragrance?

Can I add a fabric softener to the wash?

Can I find Koh Sensitive Laundry Liquid in trial or sample size?

How is the quality and consistency of Koh Sensitive Laundry Liquid ensured?

Where is Koh Sensitive Laundry Liquid manufactured?

What kind of research and development went into creating Koh Sensitive Laundry Liquid?

​How many loads are there in a 1.6L Box of Koh Sensitive Laundry Liquid?

Why/how does Koh Sensitive Laundry Liquid work as a stain pre-treater?

How does Koh Sensitive Laundry Liquid extend the life of fabrics?

How does Koh Sensitive Laundry Liquid make natural fibres feel softer without fabric softener?

How does Koh Sensitive Laundry Liquid help keep clothes whiter and brighter for longer?

Does Koh Sensitive Laundry Liquid contain any fragrances?

Is Koh Sensitive Laundry Liquid  pH neutral?

Does Koh Sensitive Laundry Liquid deodorise fabrics?

What is Koh Sensitive Laundry Liquid?

What are the ingredients in Koh Sensitive Laundry Liquid ?

How can Koh Sensitive Laundry Liquid save me money?

How is Koh Sensitive Laundry Liquid eco-friendly?

Can I use Koh Sensitive Laundry Liquid in my auto-dosing machine?

Where should I store the Koh Sensitive Cleaner box?

How is Koh Sensitive Laundry Liquid different from other eco-friendly detergents on the market?

Is Koh Sensitive Laundry Liquid suitable for septic / grey water systems?

Can I use Koh Sensitive Laundry as a stain pre-treater?

Can I use Koh Sensitive Laundry for hand washing delicate garments?

Can I use Koh Sensitive Laundry for sportswear and synthetic garments?

Is Koh Sensitive Laundry Liquid safe to use this detergent on silk or wool garments?

Does Koh Sensitive Laundry work in front and top loading machines?

What temperature washes can Koh Sensitive Laundry Liquid be used for? (cold / hot washes)

Can I pre-wash soak with Koh Sensitive Laundry Liquid for heavier soiled loads?

How does the eco-certified formula of Koh Sensitive Laundry Liquid benefit the environment?

Do I still need to use a bleach whitening detergent with Koh Sensitive Laundry Liquid?

Can I use Koh Sensitive Laundry Liquid for both white and coloured laundry?

Can I find Sensitive Laundry Liquid at Woolworths/retailers/shops?

How much should I use per load of laundry? (dosage)

Sensitive Laundry Liquid

Why isn’t my laundry liquid foaming anymore?

Why don’t you sell Universal Laundry Liquid anymore?

Quick Start Guide (for those who don’t like reading too many instructions)

Universal Laundry Liquid

Laundry products 🧺

How do I tell my bottles apart?

What tool do I use with what product?

How to use: Atomiser Spray Bottle

How to open the Koh Atomiser Spray Bottle

My Atomiser Spray Bottle has stopped spraying

Atomiser Spray Bottle

How do you dispose of Dish Sponges?

How to use: Dish Sponges

How do you wash Dish Sponges?

Why would my Dish Sponges be degrading

How long should Dish Sponges last for?

Dish Sponges

How to use: Foaming Spray Bottle

Do I need the Foaming Spray Bottle? Could I use an alternative sprayer?

Foaming Spray Bottle

How often should I replace my Loo Blade head?

How should I clean my Loo Blade Ceramic Pot?

How do I clean my Loo Blade?

How to use: Loo Blade

My Charcoal Loo Blade doesn’t fit in the pot?

Loo Blade

How to open the Laundry Pump Dispenser

Do I need to use the Koh Laundry Pump Dispenser?

Laundry Pump Dispenser

How to use: Spray Mop

How to use: Dusting Mop Pad

What are the dimensions of the Spray Mop

My mop bottle is stuck | How to open

How to put together / take apart the Spray Mop

How do I request a replacement Spray Mop or parts for it?

How to use: Mop Pads

How do you wash the Mop Pads?

Spray Mop

How to use: Diamond Sponges

Diamond Sponge

How to use: Grout Brush

Grout Brush Pole Assembly | How to put together

Grout Brush

How do you wash the Universal Cloths?

How to use: Universal Cloths

Universal Cloths

Can I use Koh Essential Oils around pets?

Essential oils

Tools & Accessories 🧽

What chemicals do you mean when you say “no chemical nasties?”

What does eco-certified mean?

What makes Koh eco friendly?

Eco-Friendly Practices

Do you test on animals?

Are your products vegan?

Is Koh made in Australia?

Ethical & Animal Welfare

Sustainability & Standards 📜

All articles

Categories

Surface products 🪞

Bathroom products 🚿

Kitchen products 🍽️

Laundry products 🧺

Tools & Accessories 🧽

Sustainability & Standards 📜

Shipping & Returns 🚚

Payments & Refunds 💸

Usage 📖

Koh Stockists 🏪

Accounts 👥

Loyalty 🎁